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In many cases it makes perfect sense to keep a closed ticket for future reference. However, tickets may be created accidentally, or mistakenly.
In these cases a way to delete instead of closing a ticket would be nice. Maybe only after administrator approval?
In many cases it makes perfect sense to keep a closed ticket for future reference. However, tickets may be created accidentally, or mistakenly.
In these cases a way to delete instead of closing a ticket would be nice. Maybe only after administrator approval?