[GOWS] - sendText API returns 500 - no LID found from server

[nishit321]

Describe the bug

When sending a WhatsApp message using the sendText endpoint with the GOWS PLUS engine, the API returns a 500 error with the following exception:

"message": "2 UNKNOWN: no LID found for 525537135075@s.whatsapp.net from server"

Environment

• Version: 2026.5.1
• Engine: GOWS
• Tier: PLUS
• Platform: linux/x64

API Request

Endpoint

POST /api/sendText

Request Body

{
  "session": "session_Moksha_1768221582636",
  "chatId": "525537135075@c.us",
  "text": "Hello there."
}

Actual Result

API returns HTTP 500 error.

Error Logs

{
  "statusCode": 500,
  "timestamp": "2026-05-26T07:32:11.213Z",
  "exception": {
    "message": "2 UNKNOWN: no LID found for 525537135075@s.whatsapp.net from server",
    "code": 2,
    "details": "no LID found for 525537135075@s.whatsapp.net from server",
    "name": "Error"
  }
}

Stack Trace

Error: 2 UNKNOWN: no LID found for 525537135075@s.whatsapp.net from server
    at callErrorFromStatus (/app/node_modules/@grpc/grpc-js/build/src/call.js:32:19)
    at Object.onReceiveStatus (/app/node_modules/@grpc/grpc-js/build/src/client.js:193:76)
    at Object.onReceiveStatus (/app/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:367:141)
    at Object.onReceiveStatus (/app/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:327:181)
    at /app/node_modules/@grpc/grpc-js/build/src/resolving-call.js:135:78
    at process.processTicksAndRejections (node:internal/process/task_queues:84:11)

Expected Result

The message should be delivered successfully to the WhatsApp contact without returning a 500 error.

Additional Notes

• The chatId used is:

  525537135075@c.us

• Internally, the engine appears to resolve it to:

  525537135075@s.whatsapp.net

• The issue may be related to LID/contact resolution on the WhatsApp server side.

[mrbitencourt]

+1

[nishit321]

@devlikepro Any update on this?

[ChangBangKok]

same issue facing GOWS (2026.1.3 PLUS) @devlikepro any update when it will resolved

[nishit321]

@devlikepro Could you please update on this?

[nishit321]

@devlikepro Any update?

[gajosu]

+1

[ChangBangKok]

@devlikepro any update ??

[DRIMOL]

It keeps happening in version gows 2026.6.1.

`error message:The service was not able to process your request timestamp:1782405471047 name:NodeApiError description:500 - "{
"statusCode":500,
"timestamp":"2026-06-25T16:37:51.044Z",
"exception":{
"message":"2 UNKNOWN: server returned error 463",
"code":2,
"details":"server returned error 463",
"metadata":{

  },
  "name":"Error",

...`