Directory outage

[RebeccaOFN]

We had an issue today where the directory would not load for a period of 10-15 minutes. It's unknown whether this has happened at other times, but it is a concern. Can we get some help to troubleshoot what might have happened and how to prevent it from happening again?

[RebeccaOFN]

Following up here as the directory is out again and it's been identified that this endpoint is not responding: https://api.waterlooregionfood.ca/webhook/regen_CAN/assurance_partners.