outgoing server never works

[boar37]

Checklist

• I have used the search function to see if someone else has already submitted the same bug report.
• I will describe the problem with as much detail as possible.

App

Thunderbird for Android

App version

14.0

Where did you get the app from?

F-Droid

Android version

android 13

Device model

BV4800_EEA_M662B_V1.0_32g2g_03_20240319V08

Steps to reproduce

1. get started;
2. written rastadrum769@eclipso.eu on the right field;
3. i wait for Thunderbird checking ongoing server: passed.
4. clicking "Next" button and waited for Thunderbird checking outgoing server, but there it always says "failed"

Expected behavior

yet i tried two webmail with this app, on autistici.org and eclipso.eu, the ongoing server always work, so i expected also the outgoing server will work fine, but it doesn't

Actual behavior

The outgoing server always checked, but always says "Failed". i tried all combinations: ssl, starttsl, changing between IMAP and Pop3 in any of i could think, but there's nothing to do 🤯

thank you in advance

Logs

No response

[platform34]

@boar37

Have you tried the settings listed on Eclipso's web site.
https://www.eclipso.eu/pop3-imap-smtp-settings/

I note they indicate IMAP is only available with a paid account, not the free one.

IMAP
Incoming mail server: mail.eclipso.de
Port: 993 - Encryption: SSL/TLS
User: Your username
Password: as with weblogin

POP3
Incoming mail server: mail.eclipso.de
Port: 995 - Encryption: SSL/TLS
User: Your username
Password: as with weblogin

SMTP
Outgoing mail server: mail.eclipso.de
Port: 465 - Encryption: SSL
Port: 587 - Encryption: STARTTLS
User: Your username
Password: as with weblogin
Authentication: password
Outgoing mail server requires authentication: Yes (mark if necessary)

[thunderbird-botmobile]

Thank you for taking the time to report this issue. It looks like we haven't heard back in a while, therefore we're closing this issue. If the problem persists in the latest version please open a new issue and reference this one so we can follow up more effectively.