Notifications Remain in Shade After Deleting

[dani-zilla]

App versions: 18.0, 17.0, possibly 16.0 as well

Review initially posted for v17.0 claimed notifications remained in notifications shade after deleting them

Reviewer for version 17.0:

Since a recent update I can no longer delete some emails from my notifications slider, the emails appear deleted but then reappear on the slider! having that feature was the main reason I downloaded this in the first place. Hopefully this can be rectified soon as it is very annoying.

Same reviewer for version 18.0:

For the past month, I've had to delete every notification twice (because it immediately reappears), and even after reading it, I have to open the notification twice and tap "read." It's getting really annoying. ||| Before: A really great app. Well done. Thank you. // Update after one week: The app is so great. Thank you, Mozilla ❤️❤️❤️

Report on notification issues shows that a number of notification failures potentially related to syncing app state with push notification state, which could be tied to the same issue. A delay between the server and local state could be related to inconsistent states.

Could be related to this v16.1 issue, though we'd have to investigate if the inclusion of the message list widget changes the problem. Could also be due to multiple processes attempting to load remote notifications, creating inconsistent states. One user reported that the issue was not reliant on the message list:

I don't use the widget but this affects me too. Am on A16, app version 17, from F-Droid, using since years ago back on A12 as "K-9 mail", move to A16 included device wipe so only shows recent date of install, but data/cache were restored from back then.

[LSeelig]

Also experiencing this

[michaelblyons]

I'm experiencing OP's problem and some other de-sync'd notification symptoms:

• I can't reliably delete messages from their notifications.
• Messages that I have read do not always get removed from the notifications list.

[Cris--]

Here also on Thunderbird 18 and Android 16 AOSP.

[RoseVampirex]

I'm experiencing the same issue

[LSeelig]

I reset the app and reimported my accounts from Thunderbird desktop. No improvement

[vitaminj]

Same on two devices since v17 I think, both Android 15 (Asus Zenfone, Ikko MindOne), very annoying. Surprised this was not more broadly seen and thus fixed in v18!
Sometimes marking mails as read from notifications or the app itself re-triggers the notifications for that mail, which appear singly (not wrapped up) and then "mark as read" on those notifications does nothing, I have to slide them away