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Pratosh22/README.md

Pratosh B

— Founding Product Engineer

I'm a founding engineer at SparrowDesk (SurveySparrow), where I've been building the helpdesk and AI agent platform from the ground up. Most of my work lives in React, Node.js, and TypeScript — shipping features, fixing what breaks, and figuring out the rest along the way.

→ pratosh.dev

Currently

Building at SparrowDesk since 2024:

  • The helpdesk product surface — tickets, KB, workflows, inbox, live chat, contacts, widget
  • An AI agent platform with autonomous email and chat resolution
  • Frontend foundations: TypeScript monorepo, Rspack/SWC, state, conventions

Stack

Frontend  ·  React · TypeScript · TanStack Query · Redux Toolkit · Rspack · Lexical · ReactFlow
Backend  ·  Node.js · Express · Inversify · Sequelize · BullMQ · Socket.io
AI  ·  Vercel AI SDK
Data  ·  PostgreSQL · Redis · DynamoDB · OpenSearch
Infra  ·  AWS Lambda · Sentry · New Relic · PostHog

Elsewhere

LinkedIn  ·  pradosh.balaji@gmail.com

Pinned Loading

  1. stat-o-stat stat-o-stat Public

    JavaScript 1

  2. youtube-tldr-frontend youtube-tldr-frontend Public

    Front end of YTLDR

    CSS

  3. Portfolio Portfolio Public

    My portfolio

    HTML 1

  4. Implementation-of-ADTS Implementation-of-ADTS Public

    C++ 1