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cloudbynea/README.md

Hi there 👋

Cloudbynea banner

Welcome to Cloudbynea

Cloudbynea is my technical leadership portfolio focused on AWS Security Operations, Incident Response, Quality Assurance, and Customer Enablement.

With 7+ years of experience in AWS technical support, account security (IAM, MFA), billing operations, and high-severity incident management, this portfolio showcases real-world simulations, operational runbooks, QA cases, and documentation frameworks designed to reflect how modern cloud support and operations teams work at scale.

What you’ll find here:

  • AWS account security & incident recovery (IAM, MFA, compromised accounts)
  • RCA, escalation workflows & operational runbooks
  • QA bug reporting & manual/exploratory testing scenarios
  • Salesforce onboarding & Customer Success technical use cases
  • Cloud documentation (Markdown, SOPs, Enablement Guides)
  • SaaS metrics, reporting & Power BI dashboards
  • XML & data structure modeling (in progress)

Each project reflects a production-grade mindset: execution under pressure, customer-critical decisions, workflow optimization, and team enablement.

📍 Based in Costa Rica
🌍 Trilingual: English | Spanish | Portuguese
📧 [email protected]

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  1. cloudbynea-aws-portfolio cloudbynea-aws-portfolio Public

    AWS Cloud Quest portfolio featuring Data Analytics and Solutions Architect scenarios — data lake ingestion, event-driven ETL, REST API, and ECS/Fargate microservices.

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  2. qa-mfa-widget-bug-report qa-mfa-widget-bug-report Public

    QA test case simulating AWS Support workflow automation for MFA removal. Includes bug documentation, test cases, and efficiency analysis built from SME-level experience in account security.

  3. aws-incident-case-ec2 aws-incident-case-ec2 Public

    Simulated AWS EC2 incident response case focused on Auto Scaling misconfiguration and recovery. Includes RCA, troubleshooting steps, and CLI examples — built from real support experience in cloud o…

  4. cloud-incident-mfa-recovery cloud-incident-mfa-recovery Public

    AWS incident simulation documenting recovery from loss of MFA access after offboarding failure. Covers IAM investigation, CLI recovery, internal verification, RCA, and preventive measures — based o…

  5. aws-network-traffic-analysis-vpc-flowlogs aws-network-traffic-analysis-vpc-flowlogs Public

    AWS hands-on incident response scenario using VPC Flow Logs, S3, and Network ACLs to detect and block suspicious outbound traffic at the subnet level.

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  6. decoupling-applications decoupling-applications Public

    Event-driven decoupled architecture using Amazon SNS, SQS, and Dead-Letter Queue (DLQ). AWS Cloud Quest hands-on implementation.

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